Our story

About Totally Numb

Totally Numb makes numbing products for tattoo and aesthetic procedure clients. The brand was built for professionals first — tattoo artists, aesthetic practitioners, and cosmetic clinics — and the consumer range was developed directly from those professional formulations.

Every product in the range is designed around a single principle: the right level of comfort for the right type of session. Not a one-size-fits-all cream, not a colour-coded guessing game, and not a percentage on a label.

What sets us apart

Foundation Professional-firstThe Professional Line came first. The consumer Comfort Cream tiers were developed from the same formulations. What professionals use in studios and clinics is what we sell to their clients.
Framework The Comfort SystemFour cream tiers mapped to session type and duration. Support products for during and after. One framework that answers the question every buyer asks: which product is right for me?
Standards UK-formulated & assessedAll products are formulated in the United Kingdom and independently assessed under the UK Cosmetic Products Regulation. Every product has its own Cosmetic Product Safety Report completed by a qualified safety assessor.

The Comfort System

Most numbing products are sold the same way: a percentage on a label and a promise that higher means stronger. That framing forces buyers to guess, and it tells them nothing about which product suits their procedure, their session length, or their skin.

The Comfort System replaces that with a structure that actually helps. Four cream tiers — Bronze, Silver, Gold, Platinum — mapped to session type and demand. Comfort Spray — Platinum for before-and-during support on longer or more intensive work. Comfort Gel — Platinum for aesthetic procedures where cream is not the primary format. An aftercare range — Aftercare Balm, Aftercare Foam Cleanser, and supporting products — for recovery.

One system, every stage covered, no guesswork.

The company

Totally Numb is a trading name of Matrix Health Group Ltd, a company registered in England and Wales (company number 17099304).

Registered address: Paddock Business Centre, 2 Paddock Road, Skelmersdale, Lancashire, WN8 9PL.

For enquiries: cs@totally-numb.com or 0333 049 5549.